Casino Napoli Review
3.5

Casino Napoli Review

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A Ray of Sunshine in the Online Gaming World

For a taste of Italy without a piece of pasta in sight, Casino Napoli is the place to play. A feast for the eyes and, potentially, your bankroll, this online casino is a fully regulated way to enjoy a complete online gaming experience.

Licenced outside of the UK but accessible to Brits, Casino Napoli not only features a welcome bonus worth up to €800 but playing conditions that are ideal for high rollers. To see why this Italian stallion is such an attractive proposition, come with us as we take you through our Casino Napoli review.

casino Napoli casino

Casino Napoli – A Valid Non-GamStop Casino

Some of the biggest issues players have when it comes to online casino gaming is safety, security and legitimacy. When you’re playing for real money, you want to know everything is legal and above board. In terms of general advice, we always tell newbies to look for a gaming licence. In the UK, the Gambling Commission is responsible for licencing and regulating all online operators. Now, if you search through Casino Napoli’s credentials, you’ll see that is doesn’t have a UK Gambling Commission (UKGC) licence.

But, and this is a huge but, that doesn’t matter. Even though sites active in the UK need authorization from the Gambling Commission, that doesn’t mean you can’t look further afield. In simple terms, you can access legit casino sites active in Europe and beyond. Casino Napoli is one of those sites. Even though it doesn’t have a UKGC licence, that doesn’t mean it’s not licenced. Curacao eGaming has checked, verified and regulates Casino Napoli’s business activities.

In practice, this means Curacao eGaming does the same thing the Gambling Commission does in the UK. The only difference here is that it does on an international scale. Therefore, in terms of safety, security and legitimacy, Casino Napoli is just as qualified as any UK-facing operator. In fact, to double down on that and prove UK players are afforded a legit gaming experience, Casino Napoli has partnered with a trio of responsible gambling organisations.

By providing links to and operating within guidelines set out by GamCare, GambleAware and GamStop, Casino Napoli is showing it cares. Indeed, with responsible gambling a hot topic in the UK and beyond, this focus on self-protection is another sign you’re dealing with a credible company. Finally, just for good measure, Casino Napoli uses SSL encryption software to ensure your personal and financial details are always safe. And, your account details will be checked against an official form of ID. This process ensures that every active player is real and, in turn, no one is out to scam the system.

The bottom line: Casino Napoli is a legit online gaming site that’s licenced, regulated and tailored to ensure your experience is always safe, secure and enjoyable.

No Deposit Limits at Casino Napoli                                

Making deposits and withdrawals at Casino Napoli is safe and secure. To ensure the service is as efficient as possible, the finance team has put certain rules in place. When it comes to making deposits, the minimum amount you can credit to your account is €20. At the top end, there’s no upper limit. That’s great news for high rollers. Unlike certain online casinos available in the UK, this operator trusts you to make your own decision and deposit as much as you like.

On the way out, the minimum withdrawal is €100. That’s slightly higher than the norm but it’s not so high that your winnings will never see the light of day. Finally, the maximum withdrawal (either a single amount or cumulatively) €5,000 per month.

Casino Napoli Payment Methods

Before we dive into the nuances of making deposits and withdrawals at Casino Napoli, we need to talk about currencies. At this site, Euro is the default currency. For UK gamers, this doesn’t present a slight issue with regards to conversion charges. We can’t tell you exactly what these charges will be as they could change depending on the amount and payment method you choose. What we can say, however, is that they will be small.

To counter this, Casino Napoli provides a selection of secure and efficient payment options for UK players. As long as you stick to the payment limits outlined above, Casino Napoli will credit deposits to your account instantly, while withdrawals will be processed within five days. Now, if we’re honest, the processing time could be faster. However, if it’s a choice between the safety of your money and speed, we’ll choose the former every time.

Naturally, the time it takes to receive your winnings will vary depending on your payment method. For the best combination of speed and security, Bitcoin is a great choice. Although you will need to understand the basics of cryptocurrency to use this option, Bitcoin is extremely safe. This, in our opinion, is another example of how Casino Napoli is doing everything possible to ensure you get the best gaming experience.

The payment options at Casino Napoli are:

  • Visa, MasterCard, Maestro credit card: withdrawal processing time = 10 days (after processing)
  • eWallets – Skrill, Neteller, EcoPayz, Paysafecard, TrustPay, iDeal, Poli: withdrawal processing time = One day (after processing)
  • Pay by mobile – Zimpler and Siru (deposit only)
  • Bank transfer: withdrawal processing time = Five days (after processing)
  • Bitcoin: withdrawal processing time = Variable but typically within one day (after processing)

Great Customer Service at Casino Napoli

We always like to get hands-on when we review online casinos, which is why we put their customer service agents to the test. During our Casino Napoli review, we spoke to two members of the support team and fired some standard and non-standard questions at them. In each instance, the agents were polite, responsive and helpful.

Although a question regarding withdrawal times was given a fairly generic response, we did get the information we needed. Every other query we raised with regards to security, bonuses and payments was addressed directly. So, in terms of customer service, Casino Napoli is fantastic. Again, this is something that shows it’s a legit, high-quality online gaming site.

In addition to 24/7 live chat support, you can use the following resources:

  • FAQ
  • Email: support@casinonapoli.com
  • Phone: +357 25 030456 (09:00 – 22:00 GMT)

High-Value High Roller Napoli Welcome Bonus

Can you get a welcome bonus at Casino Napoli? Yes! If you’re a new player, you can get up to €800 in bonus cash when you create your first account. To unlock your free credits, you need to make a deposit. That’s standard within the online casino and something you shouldn’t be concerned about. Once you’ve done that, Casino Napoli’s promo team will apply a 100% multiplier to it. In simple terms, this means the Casino Napoli welcome bonus will double your opening deposit.

From there, the process of getting more for less is a simple case of placing a few bets. However, before you can make a withdrawal, you’ll need to hit something known as a “playthrough” target. A playthrough target is simply the amount of money you need to stake before your bonus is cashable i.e. it can be withdrawn. At Casino Napoli, the standard playthrough is 20X the amount of your deposit plus bonus amount.

For example, if you deposit €20 and receive a €20 bonus, you’d need to wager 20 x 40 (€20 + €20) = €800. For players in the UK, Casino Napoli has set the playthrough at 40X your bonus plus deposit. We’re not sure why this is the case but it’s something you will need to consider when you’re making your first deposit.

Now, we realise that these might sound like lofty betting targets to hit. However, it’s important to note that “wager” means the sum of your bets irrespective of wins and losses. To put it another way, you don’t have to lose 20X or 40X your bonus/deposit amount. In fact, you could meet the playthrough and make a profit during the betting process. So, we don’t want you to feel like the playthrough is a huge problem.

Recurring Bonuses and Promotions at Casino Napoli

If you feel like the Casino Napoli welcome bonus is a little restrictive when it comes to wagering requirements for UK players, we’ve got good news. The standout promotion this operator has to offer is Cash Spins. Every Sunday, you can claim free spins based on your activity during the week. By making a deposit during the week using the Casino Napoli promo code WEEKLYCASH, you’ll activate the offer. From there, you’ll receive one Cash Spin for everyone 100 slot bets you make during the week.

The maximum value of Cash Spins is limited to €500 per week. That’s a generous upper limit but what really makes this deal great is the fact that Cash Spin wins are playthrough-free. This means any prizes you collect from your Sunday Cash Spins is yours to keep. You can use the money to play your favourite games, keep it in your account or withdraw it at will. That, regardless of where you’re from, is a fantastic deal.

First Deposit Bonus Terms & Conditions

  • Only open to new account holders.
  • Only one bonus per IP address.
  • 100% multiplier applied to first deposit only.
  • Minimum deposit is €20.
  • Maximum bonus is €800.
  • 40X playthrough for players in Greece, Lebanon and the UK. 20X playthrough elsewhere.
  • First deposit must be authorised before bonus is credited.
Casino Napoli promotions

Casino Napoli VIP Program: Get Treated Like Royalty

Loyalty matters to the big wigs at Casino Napoli HQ. However, unlike some of the best online casinos, this operator doesn’t use a bets-for-points system. Instead, VIPs are selected based on account activity. Unfortunately, the selection process is a closely guarded secret. However, we know that Casino Napoli will invite loyal players to become VIPs. Those that get access to this exclusive club will receive a selection of benefits, including:

  • A personal account manager that’s on hand to offer even better service.
  • Special bonuses and promotions tailored to your needs and preferences.
  • The ability to increase your betting and payment limits.
  • Faster withdrawals.
  • The ability to convert Comp Points to bonus cash.

To become a VIP, we suggest that you play consistently at a level that suits your bankroll. Don’t overspend in the hope of receiving an invite. Instead, just prove that you’re a loyal customer and the promo team could be dropping you an email.

Casino Games: Slots, Table Games and Live Casino

Games are big deal at Casino Napoli and you only need to scroll through the “category” menu to see that. From video slots and table games to VIP tables, micro bet options and “action” games, there’s literally something for everyone. Basically, it doesn’t matter if you want to play for €0.10 per round or €1,000+, Casino Napoli has games to suit.

To ensure you get access to the best games on the market, Casino Napoli has partnered with a selection of top suppliers. In total, you’ll find 300+ games from 13 software providers, including SA Gaming, Betsoft, Mr Slotty Vivo Live and more. That’s an impressive line-up and one that should pique the interests of newbies, grinders and high rollers.

Online Slots

By far the most numerous gaming option at Casino Napoli, slots are a mixed bag. In this context, a mixed bag is a positive thing. Headlining the slots lobby are popular titles from the likes of Betsoft. From super sweet spinners such as SugarPop 2 to vampiric adventures like Blood Eternal, these video slots will take you to new and exciting worlds. If that’s not enough, you can also enjoy three-reel classic slots and play for payouts worth upwards of €1 million courtesy of the jackpot slot Dark Harbor.

Blackjack & Roulette

If you’re a fan of roulette and blackjack, there’s a small but well-appointed selection at Casino Napoli. Roulette is available in seven forms, including single zero, American, high stakes and micro stakes. For blackjack, there are four tables, including Surrender and Switch.

Other Games

For something extra, card games such as casino poker, pontoon, hi-lo and baccarat are all available at Casino Napoli. Away from the tables, sic-bo, dice, keno and a wheel of fortune provide the perfect combination of excitement, entertainment and payout potential. Finally, if it’s instant wins you’re looking for, scratchcards such as Merlin’s Millions and Starmania allow you to play for jackpots 10,000X or more.

Live Casino

Casino Napoli hasn’t enlisted the services of leading live gaming experts NetEnt or Evolution Gaming. Obviously, offerings from these suppliers would enhance the overall experience. However, even without help from these companies, the live lobby is impressive. In fact, by working with SA Live, Lucky Streak, Superspade and Vivo, Casino Napoli has brought something different to the party.

In terms of basic options, blackjack, roulette, sic-bo, baccarat and casino Hold’em are all available. Once you’ve selected a game, a range of variants can be played via your desktop or mobile. From Unlimited Blackjack and European Roulette to speed baccarat, there are plenty of interesting ways to play. When you combine this with software created by niche providers, you get a unique experience that we think you’ll love.

Is Casino Napoli Legit or a Scam?

As we’ve said numerous times in this Casino Napoli review, everything tells us that this is a legit gaming site. In addition to an online gaming licence and SSL-encrypted software, this operator hosts hundreds of games that are certified as fair. Beyond that, you’ll find links to responsible gambling organizations, secure payment methods, great bonuses and helpful customer support agents.

Mobile User Experience: Play Anywhere with Casino Napoli

To game on the go at Casino Napoli, you’ll need to visit its mobile website. Although apps are common into today’s gaming world, there’s a lot to be said for running an optimised website. Yes, apps are slightly more accessible. However, Casino Napoli mobile is available on all devices. Because the developers haven’t had to focus on specific operating systems, they’ve been able to create a universal platform that can function in any setting.

The upshot of this is that your mobile experience will be virtually identical to what you get via your desktop. Having the ability to skip from one medium to another is great as it creates a sense of familiarity. That’s important when you consider that Casino Napoli mobile features more than 200 games. Because there’s a sense of familiarity, you shouldn’t have any issues finding your favourite slots, table games and live dealer tables. What’s more, you’ll have instant access to Casino Napoli’s top offers, including the 100% deposit bonus worth up to €800.

Casino Napoli Gambling License

Casino Napoli is licenced and regulated by Curacao eGaming. This is one of the oldest regulators in the world and that means this site is backed by a reputable name. For more details on Casino Napoli’s credentials, check out it’s Master License No. 1668/JAZ.

What We Like About Casino Napoli

  • Fantastic welcome bonus worth up to €800
  • Great selection of live games from niche suppliers
  • Play hundreds of games via your desktop and mobile
  • Earn real cash free spin bonuses every week
  • Pay in a secure way, including Bitcoin

What We Don’t Like About Casino Napoli

  • Playthrough for UK welcome bonus could be lower
  • Would be nice to see a mobile app

Casino Napoli FAQ

Is Napoli a trustworthy casino?

Yes. Casino Napoli is fully licenced and regulated by the Government of Curacao. This, in tandem with SSL-encrypted software, fair games and secure payments, means you’ll have a safe, enjoyable time at Casino Napoli.

Can I deposit as much as I like at Casino Napoli?

Yes. You can deposit as much as you like at Casino Napoli. Unlike UK gaming sites that have certain pressures put on them by the Gambling Commission, Casino Napoli is licenced by a regulator that’s less restrictive when it comes to deposits.

Do get winnings paid out fast and safely?

Of course! As a licenced online casino, this operator must process, store and handle your money securely at all times. This means you’ll always receive your winnings within a few days.

Are winnings tax-free if I am UK citizen?

Yes. As a British citizen, you’re not liable for tax on any gambling winnings.

Does Customer Support speak English?

Yes. We know this because we spoke to them during our Casino Napoli review and there were no communication issues.

Who runs Casino Napoli?

Casino Napoli is owned and operated by Alpha Interactive Solutions N.V.

Can I play Microgaming slots on Casino Napoli?

Unfortunately, the answer is no. However, Casino Napoli does work with many of the industry’s top software suppliers, including Mr Slotty, Betsoft and SA Live Gaming.

3.5

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