Crazyno Review
4.0

Crazyno Review

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Overview

Crazyno online casino is a non Gamstop casino launched in 2019, which offers a range of casino games, from slots to traditional table games. The site is suitable for those wanting to play at a non-Gamstop casino.

The hook for Crazyno is Nutty Johnson and the narrative wrapped around the casino offering. Nutty Johnson is a dog who has stumbled upon a casino in space and you help him return back to earth by playing games on the site. Everything from the games on offer to the VIP scheme and promotions you can expect are framed around this interesting narrative. Not only does the casino have a unique story, but it relies on the latest in gaming technology and payment methods.

Crazyno casino lobby

Crazyno – A Valid Non-Gamstop Casino

Crazyno online casino has a great deal of benefits for players who opt to use the site. The site is a non-Gamstop casino, yet still has on offer the features that you would expect from Gamstop-affiliated casinos. The fact that the casino is suitable for UK citizens who want an experience away from a Gamstop casino is in addition to the features that this review will list. This Crazyno review will aim to address what players can expect on the site and how customers could benefit from using the site.

No Limits when Depositing

When it comes to non-Gamstop casinos, one of the main benefits is that there are no limits or restrictions when it comes to deposits. Crazyno casino is the same, offering no restrictions on the amount you can deposit to play the games on the site. This will ensure that players are able to play as much or as little as they want and won’t be restricted in the type of gameplay they engage with. Sometimes, restrictions on deposit amounts can affect how a player uses the site. Luckily, this is not the case here.

Payment Methods

When reviewing online casinos, analysing the payment methods they offer is important. Many people are opting for new and modern payment methods that go above the traditional. For a site, offering such banking methods shows a commitment to the future of the industry.

Deposit Options

The site enables the following deposit options. Some are subject to certain territories and have a range of different features. The minimum amount you must deposit to play is €20.

  • Visa
  • Maestro
  • Mastercard
  • Entropay
  • ecopayZ
  • Neteller
  • Skrill

You can see that the site offers a range of options from traditional banking to e-wallets so that every type of player has something to suit them when considering making a deposit. The site itself charges nothing for processing deposits. Deposits must be made in EUR.

Withdrawal Options

When it comes to withdrawal options, players want to know that they will receive their withdrawals as quickly and as securely as possible. Depending on how you have your funds withdrawn will depend on how quickly they will be available to you. E-wallets tend to have the fastest withdrawal times, within 24 hours. Compared to some other methods, this is very forward-thinking and shows dedication to customers who opt for these methods of payment. The maximum withdrawal limit is set at €5000 per month.

Withdrawal Option Withdrawal Time
E-Wallets 24 hours
Credit/Debit Cards 10 days
Bank transfer 5 days
Pending Time 5 days

Customer Service 

While sites hope an issue never occurs, in the cases that it might do, it’s important to know that the customer service team will respond in a timely and helpful manner. Crazyno is well-equipped to deal with any issues that might arise and has stated throughout the site how important customer satisfaction is to them.

For issues, the first option available to players is the live chat feature. This is a live chat icon at the bottom right of the homepage and begins a conversation with one of the customer service team. Often, this can be used to solve an issue that you might be unfamiliar with, but the customer service team might know well. This should be a player’s first choice when attempting to resolve an issue.

If the live chat didn’t address the issue, the email address is the next step in dealing with it. The live chat is only available from 6am to 12am, so an email could be used if registering an issue outside of those times. The email address is: support@crazyno.com and this is 24/7. When messaging, players should state as much as they can about their issue, including anything they may have already tried to remedy it.

Customer service operators speak in the following languages: English, Spanish, German, Finnish, French, Italian, Norwegian, Swedish. So, they should be able to address your issue.

Welcome Bonus

One of the most important aspects when it comes to reviewing an online casino is to assess their welcome bonus. Most sites offer something, so it can get competitive – and Crazyno is no exception. Their welcome bonus offers players something for their first three deposits. The welcome bonus, known as ‘The Nutty Welcome Package’, offers the following:

  • FIRST DEPOSIT: 100% Bonus up to €500 + 50 Free Spins
  • SECOND DEPOSIT: 50% Bonus up to €500 + 50 Free Spins
  • THIRD DEPOSIT: 100% Bonus up to €500 + 50 Free Spins
Crazyno casino bonus

Recurring Bonuses and Promotions

As part of the narrative of Crazyno casino, the promotions are tailored around the adventures of Nutty Johnson in space and reflect this journey that the players will take with the site’s canine mascot.

The Energy Pack promotion offers a 75% bonus using the code ENERGY that can be used any day, multiple times. The promotion offers the bonus amount on the deposit.

The Power Booster promotion offers players 75% Bonus + 20 Free Spins with their deposit using the code POWER. This promotion is available every day, but can only be used once per day. The promotion is subject to a minimum deposit amount of €30.  

The Make Mondays Great Again promotion offers players a 100% Bonus every Monday + 15 Free Spins. This bonus promotion can be used three times every Monday with the code GREATMONDAY. The minimum deposit is €25.

The Spin for the Win promotion offers players a 100% Bonus + 30 Free Spins every Wednesday and can be used up to twice every Wednesday with the code SPINWIN. The promotion is subject to a minimum deposit of €30.

The Friday Chill promotion is active every Friday and offers players 15 Free Spins every Friday with the code FRIDAYCHILL. The promotion can be used twice every Friday and has a minimum deposit of €20.

The Make It Big promotion is available on Sundays and offers 125% Bonus + 30 Free Spins. It can be used once every Sunday with the code BIGSUNDAY. The promotion is subject to a minimum deposit of €50.

First Deposit Bonus Terms & Conditions

The first deposit bonus terms and conditions are:

  • The bonus is based on a player’s first, second, and third deposits providing that they meet all conditions for the bonuses
  • All three welcome bonuses are subject to a deposit bonus up to €500
  • A €20 minimum is required and the player’s account must not be blocked from receiving bonuses  
  • The welcome bonus is subject to a wager of minimum 30x the sum of the deposit plus bonus before withdrawing any amount higher than the initial deposit
  • Bets placed on all games other than slots will be deemed a violation and winnings and bonus will be voided
  • The welcome bonuses may be limited to a maximum cash-out of 10x your deposit amount
  • Once a welcome bonus withdrawal has been processed, you are no longer eligible for the rest of the Welcome Package
  • Cashbacks will be credited to players accounts within 24 hours of the deposit and is immediately withdrawable after being credited
  • This may be limited to a maximum cash-out of 20x the original deposit amount.
  • No cashback can be given if you have a pending withdrawal or any amount in your account over €1.
  • To play without bonuses, please contact customer support

For free bonuses in which no deposit is required, the terms and conditions are as such:

  • All bonus funds are subject to 100x wagering requirement
  • Before withdrawals can be made, account verification needs to take place, plus a minimum of €20 needs to be wagered once
  • A maximum of €70 can be cashed out, which equates to €50 in winnings and the €20 deposited
  • Once signed up to a bonus, a player cannot receive any other bonus until the account is empty
  • No deposit bonuses can only be played on slot games

The terms and conditions of the free spins promotions are:

  • Winnings from free spins will require wagering of 45x the initial amount.
  • Once free spins have been activated, you must complete all game rounds within 24 hours or they will expire

VIP and Loyalty Programs

As part of the narrative of Crazyno, they feature an exclusive VIP club. Each VIP level is named after a fictional planet that helps rescue Nutty Johnson from space. Players can attain VIP through depositing and wagering to earn dog biscuits which are turned into comp points. Every €10 bet and every €1 deposit equates to one dog biscuit.

The following table helps outline just how the VIP scheme works for each level (of the fictional planet) of the program:

  Earth Barks Playupiter Sloturn Freespinus Bigwinus Crazyno
Comp Points 500 2,000 5,000 10,000 20,000 35,000 50,000
Conversion 100 95 90 85 80 75 70
VIP Manager? þ þ þ þ þ
Fast Withdrawals þ þ þ
Weekly Cashback þ þ þ þ þ
Exclusive welcome gift þ þ þ þ þ þ

As we can see from the table, the exclusives for the various stages of VIP range from exclusive gifts upon joining the level to weekly cashback, fast withdrawals, a personal VIP manager, and a better conversion rate.   

Casino Games: Slots, Table Games and Live Casino

The most telling aspect of a the Crazyno review would be the range of games on offer, which is the main reason most players choose an online casino. Luckily, Crazyno not only has a huge catalogue of games on offer, but they are from a variety of respect developers and span the entire range of types of casino game.

Developers behind the games on offer include: NetEnt, Betsoft, Booming Games, Booongo, EvoPlay, Fugaso, BestSlots, GameArt, Felix Gaming, Noble, Iron Dog, Wazdan, Mr Slotty, Next Gen and Play ‘N’ Go.

Online Slots

There are around 802 slot games on Crazyno, which is one of the largest catalogues of slot game available in an online casino. These slots can be sorted based on the developer who created them and whether the slot has bonuses or no bonuses. This level of navigation makes it easier for players to find something they might want to engage with.

Blackjack & Roulette

There are 96 table games in total, with the majority being roulette or blackjack. As there are so many variants of each game, most styles of playing the games are covered. For instance, there are European and Chinese roulette and Spanish and Italian blackjack.

Other Games

As part of the 96 table games, there are a healthy amount of poker games – with variants including Turbo Poker, Caribbean Poker, Aces and Faces Poker, and American Poker. There are also a smattering of baccarat games, craps, and even lottery-style game Keno.

Live Casino

Live casino helps give an online casino site an extra edge. We’re happy to announce that Crazyno doesn’t just offer live casino, but it goes above and beyond to provide many different live casino options for players. In fact, there are 32 different live casino titles.

These games range from live poker to live blackjack, baccarat and roulette. The titles are developed by the latest in state-of-the-art gaming technology, which helps give the site a sleek and polished look. The game lobbies are open 24/7 meaning that players can engage with live casino at Crazyno whenever they wish to.  

Is Crazyno Legit or a Scam?

There could be many factors of Crazyno that seem too good to be true. There are a wide range of exciting games and varied titles, which give it a competitive edge. There are a variety of payment options which showcase dedication to the future of online casino. There is the engrossing narrative of Nutty Johnson and the immersive VIP package. So, is Crazyno a scam or is it legit?

We are pleased to reveal that Crazyno is, of course, a legit casino. The site is officially licenced and operates with a fair game and responsible gaming policy.

Mobile User Experience

The mobile user experience is arguably one of the most important aspects of a site. It’s fine having a wide range of games, but if these can’t be played on the go, then the site may be overlooked. Luckily, Crazyno offers the same game coverage for its mobile version.

While there is no app to download, this is actually a good thing for players. This means they won’t constantly need to update in order to handle the many titles from the site and the many different kinds of device that will need to be used to play the game. Instead, players are able to have the exact same experience on the site from their mobile browser.

Gambling License

The site is fully licensed and operates under the licence given by the Government of Curacao. This is Master License No.365/JAZ.

What We Like About Crazyno

  • Engaging site narrative about Nutty Johnson
  • Immersive VIP section
  • Range of games on offer
  • Exclusive promotions

What We DON’T Like About Crazyno

  • No app available
  • Limited deposit options and some withdrawals take a long time

FAQs – Crazyno

Is Crazyno a serious and trustworthy casino?

Crazyno is definitely a serious and trustworthy casino. Not only does the site ensure the safety and security of its players and information they may input, but it outlines transparently how it does so. The site is SSL encrypted and holds the licence with Topia Solutions N.V. GLH-OCCHKTW0710042017.

Can I Deposit as Much as I Like?

There is no deposit limit at Crazyno, which sets it aside from some competitors who place restrictions on their deposit amounts.

Do I Get Winnings Paid Out Fast and Safely?

The following table helps outline how winnings are paid out:
<ul><li>E-Wallets – 24 hours</li><li>Credit/Debit Cards – 10 days</li><li>Bank transfer – 5 days</li><li>Pending Time – 5 days</li><ul>

Are Winnings Tax-Free If I Am a UK Citizen?

All casino winnings in the UK are tax-free since the abolition of Betting Duty in 2001.

Does Customer Support speak English?

Customer support’s primary language is English and live chat times work around the GMT time zone.

Who Is Behind and Runs Crazyno?

Crazyno is owned and operated by Vega World Solutions N.V., of E-Commerce Park Vredenberg, Curaçao

Can I play Microgaming slots on Crazyno?

There are around 800 slot games on the site, with many more likely to be added in the future. At this time, Microgaming is not a developer used by Crazyno. But, this could change in the future.

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